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Frequently Asked Questions after an order

  • Where do I type in the offer / coupon code?

    If you have a offer / coupon code from an email promotion or on your recent catalog, enter this 5 digit code in the "Add an offer code" that sits underneath the "standard shipping" in the cart.

  • How to take advantage of my catalog special offers?

    To take advantage of the special offer prices in your catalog, please visit or click on the "order from catalog" icon at the top of the page and simply enter the catalog product reference e.g. CTQ538X into the quick order box. The price here should mirror what you see in your catalog.